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FAZ.net

Frankfurter Allgemeine Zeitung: FAZ.NET Relaunch


SirValUse analysed the FAZ.NET status quo of the website.
The study's focus was on the website's user experience from the point of view of different target groups and the research of different usage and reading behaviors.


We have answered…
- How the current information architecture and navigation help finding content and how they can be further optimized.

- How easy the search engine is to operate and how the visualization of search results can be improved.

- How FAZ.NET is assessed regarding layout and design.

- Who the FAZ.NET users are and how they can be categorized.

- Why FAZ.NET is used by its users.

- How well known individual FAZ.NET services are.


SirValUse has chosen two different approaches to answer these questions. First, an online survey was carried out. After a short pre-questionnaire users were directed to the actual page to surf the website as intended initially. Afterwards they were interviewed regarding their impressions of the website.In a second step the website was evaluated in an expert review. Usability issues were identified and recommendations for fixing them were given.

Further information about FAZ.net:

www.faz.net

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