In the following section you will find detailed descriptions of our usability methods used in our everyday work. Which method to use depends on the current state of your project.
Are you planning a usability test? Our consultants will be happy to answer any questions you have and conception of usability measures matched to your particular project.
| Card Sorting Helps in the development of comprehensible structures of an interface. |
Other Card Sorting techniques These techniques help to optimise the structure of an interface. |
Competition Analysis Compares the products of major competitors with the own ones with regard to common usability dimensions. |
| Design-Testing Comparative testing of draft interfaces to record users' subjective preferences. |
Expert Review Neutral experts assess an interface. |
Eye Tracking Eye Tracking enables to map the users' scanpaths and create "hotspot images" which show how much attention is paid to which areas of the interface. |
| Field Observation The product is observed being used in the everyday life of the participants. |
Field Studies Participants use test objects over a longer period of time, e.g. settop boxes, mobile phones, etc. |
Group Discussion The opinions and attitudes of customers and users towards products are recorded. |
| Hybrid Testing Results in quantitative statistics and comprehensive qualitative recommendations. |
In-Depth Interviews Provide indications of user requirements and attitudes by uncovering unconscious motives and emotions. |
 Remote-TestWebsite users test internet pages at home or at the workplace. |
| Market Analysis Regular observation of web sites provides decision aids for adaptation to your strategy. |
Online Research Data acquisition via the internet - highly suitable for international user groups or those that are difficult to reach. |
Online Survey Accompanies user experience testing to clarify requirements and measure user experience. |
| Out of the Box-Testing Uncovers problems on use of equipment - from unpacking via installation to usage. |
Paper Prototyping Examines functional structures of an interface using printouts or screens. |
Participatory Design All those involved in product development discuss user's ideas and requirements. |
| Personas Recognition and description of potential user groups, helps target-oriented development. |
Rapid Prototyping Allows the efficient testing and optimisation of a prototype within a very short time. |
UCD Consulting User-Centered-Design (UCD) concerns the development of a product in which the technicians take into account first and foremost the needs and requirements of the user. |
| Use Cases Define typical utilisation sequences of individual target groups resulting in necessary functions for applications. |
User Experience Controlling Regular quality control of an interface using specially developed characteristics. |
User Experience Testing Through observation and enquiry we explore the positive and negative experiences had whilst using the interface. In focus: Usability Problems. |
