In our observation rooms, our project staff monitors and records the test sessions. Our customers are able to view the tests through one-way mirrors.
The unconscious actions and expressions of a test subject when interacting with an interface are important indicators of usability.
Thus, in the test lab we record the screens as well as the facial expressions and gestures of the test subjects. In the adjoining observation room our competent and experienced observers monitor the behaviour of the subjects as well and note down any unusual or interesting incidents.
Our customers are always welcome to follow the tests live, either on location or on the internet. Through large one-way mirrors you and your development teams are able to see how the users react to the interface.
In our customer conference rooms, with their modern equipment, we provide internet access, beamer and flipchart, so that the findings obtained can immediately be discussed further. On request we will stream the test sessions live via the internet allowing our customers to follow the tests outside of our facilities.
