
Especially in the area of consumer electronics, it is important to have a close look at the holistic user experience:
Starting with package design, to unpacking, connecting cables, up to the set-up of devices and integrating them into the user's existing media-infrastructure. From then on, users will probably use your devices in several contexts: mobile, at home, alone, with friends, with more or less attention on device.
To take all of this, and the learning curve, into account, we offer several research methods and consulting to our clients, to support them during the whole development process: Requirements analysis, competitor analysis, focus groups, visits at your users' homes, online and paper & pencil diaries, out-of-the box tests etc.
In dozens of user experience tests, SirValUse observed how users struggled with bad package design, unclear cables and buttons, or with non-transparent digital camera modes. With our best practices, we can help you to improve your digital products and your manuals.
Out-of-Box: Broadband router and equipment
Out-of-Box: Notebooks (Germany, US, China)
UI-Prototype for satellite TV and EPG
General and mobile music consumption